TERMS & CONDITIONS
Effective Date: 16th of September 2024
Welcome to The Collectors Dealer! By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
1.1. By using our website and purchasing products, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services. Throughout the site, the terms “we”, “us” and “our” refer to The Collectors Dealer. The Collectors Dealer offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
1.2. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1.3. Our store is hosted on Wix Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
2. Online Store Terms and Conditions
2.1. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
2.2. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
2.3. A breach or violation of any of the Terms will result in an immediate termination of your Services.
3. General Conditions
3.1. We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
3.2. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
3.3. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions.
4. Accuracy of Information
4.1. We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
4.2. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
4.3. You agree that it is your responsibility to monitor changes to our site.
5. Changes to the Service and Pricing
5.1. Prices for our products are subject to change without notice.
5.2. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
5.3. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
6. Products and Pricing
6.1. We strive to ensure that product descriptions and images are accurate. However, we do not warrant that descriptions, images, or other content on our website are complete, reliable, or error-free.
6.2. All prices are listed in AUD and are subject to change without notice. We reserve the right to correct any pricing errors that may occur.
6.3. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
6.4. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
6.5. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
6.6. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
7. Billing and Account Information Accuracy
7.1. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
7.2. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.
8. Orders and Payments
8.1. All orders are subject to availability and verification of payment. We reserve the right to refuse or cancel any order at our discretion.
8.2. We accept various forms of payment, including credit/debit cards and other methods as specified on our website. Payment must be completed at the time of purchase.
8.3. Shipping costs and estimated delivery times will be calculated at checkout. We are not responsible for any delays or issues caused by Australia Post. For more details, please review our Shipping Policy.
8.4. Delivery will be up to the Receivers Discretion: If the receiver is not home, it is up to Australia Post's discretion to either safe-drop the parcel at the property out of view from the street or hold it at the nearest Post Office awaiting pick-up.
8.5. IMPORTANT - The Collectors Dealer, will not be liable for any lost, stolen or damaged products if Australia Post choses to leave the parcel at the property. This is up to the discretion of the receiver to be home when the parcel is due to arrive. No refund will be offered.
8.6. The Collectors Dealer, will also not be liable for any lost orders caused by Australia Post during transit. No refund will be offered.
9. Returns and Exchanges
9.1. Return Policy: We accept returns and exchanges within 14 days of receipt, provided the items are in their original condition and packaging. Some products may be excluded from this policy. For more detail, please review our Returns and Exchanges Policy.
9.2. Refunds: Refunds will be processed to the original payment method once the returned items are received and inspected. Shipping costs are non-refundable.
10. Third-Party Links/Content
10.1. Certain content, products and services available via our Service may include materials (text, images and logos) from third-parties.
10.2. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
10.3. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
11. Personal Information
11.1. Your submission of personal information through the store is governed by our Privacy Policy. For more detail, please review our Privacy Policy.
12. User Conduct
12.1. You agree not to engage in any unlawful or harmful activities on our website, including but not limited to unauthorized access, harassment, or fraudulent behaviour.
12.2. If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
13. Inaccuracies and Errors
13.1. Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors or inaccuracies, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
13.2. We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
14. Limitation of Liability
14.1. To the fullest extent permitted by law, The Collectors Dealer shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount paid by you for the products or services giving rise to the claim.
15. Indemnification
15.1. You agree to indemnify, defend and hold harmless Collectible Madness and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
16. Severability
16.1. In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.
17. Governing Law
17.1. These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms will be resolved in the courts located in Victoria, Australia
18. Changes to Terms and Conditions
18.1. We may update these Terms and Conditions from time to time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
19. Contact Information
19.1. If you have any questions or concerns about these Terms and Conditions, please contact us at:
The Collectors Dealer
Melbourne, VIC, Australia
support@thecollectorsdealer.com.au
Thank you for shopping with The Collectors Dealer!